Privacy Policy

This document explains how UAB “VALmarket”, operating the online store SWIMBOBO.LT, collects, processes and transfers your personal data when you use our services. It also provides important information about your rights regarding the processing of your personal data.

The controller of your personal data is UAB “VALmarket”, company code 136006675, address Kalniečių g. 219-222, Kaunas, contact phone number +370 687 76172, email address [email protected].

Your data protection is handled by our appointed data protection officer, who can be contacted by email at [email protected].

What data do we collect about you?

When you shop in our online store without creating a personal account, we collect and process the following personal data for the purpose of performing the purchase–sale agreement:

  1. name and surname;
  2. email address;
  3. phone number;
  4. billing address;
  5. delivery address, when home delivery is selected.

Also, when you shop in our online store, in order to ensure faster and better-quality service, we may collect and process the following personal data:

  1. purchase history;
  2. payment history;
  3. history of communication with you.

You have the option to create a personal account in our online store so that shopping and using the online store would be more convenient for you. When you create and use a personal account, we collect and process the following personal data:

  1. email address;
  2. history of your behaviour in our online store;
  3. history of communication with you;
  4. history of viewed products;
  5. your questions and reviews left on product pages.

When creating a personal account but not making a purchase in our online store, you may, at your own discretion, provide us with additional data that is not mandatory for using the personal account. We process such data in order to simplify the purchasing process for your future purchases. At your choice, you may provide us with the following additional data:

  1. name and surname;
  2. phone number;
  3. delivery address.

For what purposes do we collect and process your personal data?

We collect and process your personal data in order to:

  1. prepare, conclude and perform the purchase–sale agreement;
  2. ensure proper delivery of goods and fulfilment of the order;
  3. issue and provide purchase documents;
  4. improve the quality of customer service and services;
  5. respond to your inquiries, questions or complaints;
  6. carry out direct marketing, if you have given your consent or where this is permitted by law.

Legal basis for processing your personal data

We process your personal data on the following legal bases:

  1. conclusion and performance of a contract;
  2. fulfilment of legal obligations;
  3. your consent;
  4. legitimate interests of the Seller, where this does not conflict with your rights and legitimate interests.

How long do we store your data?

We store your personal data for as long as necessary for the performance of the purchase–sale agreement, storage of accounting documents, fulfilment of warranty obligations, dispute resolution or implementation of other legal obligations, but not shorter than required by applicable laws.

Data received with your consent is processed until you withdraw your consent or object to such data processing.

To whom and why do we transfer your data?

In cases provided for by law, personal data may be transferred to our partners for the performance of the purchase–sale agreement, provision of services, accounting, warranty service or other lawful purposes.

We may transfer your data to:

  1. the payment service provider Paysera, through which payments for goods and services are made;
  2. companies providing leasing services for the purchase of goods, with whom you conclude hire-purchase agreements;
  3. companies providing additional services in our online store, such as product insurance or extended warranty;
  4. suppliers of goods who directly supply the goods ordered by you;
  5. companies providing goods transportation services and delivering your goods;
  6. companies providing warranty service for goods;
  7. companies providing marketing services, where this is necessary for carrying out marketing activities;
  8. companies providing accounting software and accounting services;
  9. companies maintaining our IT systems.

Your data may also be provided to law enforcement authorities, state institutions and courts in accordance with the procedure established by law, when such data provision is mandatory under applicable legislation.

What rights do you have?

You have the right to:

  1. receive information about the processing of your personal data;
  2. access the personal data we hold about you;
  3. request correction of incorrect, inaccurate or incomplete personal data;
  4. request deletion of personal data that is no longer needed or is processed unlawfully;
  5. request restriction of the processing of your personal data;
  6. object to the processing of your personal data, where permitted by law;
  7. withdraw your consent for the processing of your data for marketing purposes at any time;
  8. submit a complaint to a supervisory authority if you believe that your rights have been violated.

How can you access the data we hold about you?

To find out what data we have collected about you, you can contact us by email at [email protected]. You may also contact us at this email address regarding all other questions related to the rights listed above.

Where to contact in case of a rights violation?

If you suspect that your privacy rights are being violated, we invite you to contact us by email at [email protected].

You may also contact the State Data Protection Inspectorate:

  1. address: A. Juozapavičiaus g. 6, 09310 Vilnius, Lithuania;
  2. phone: +370 5 271 2804;
  3. email: [email protected].